D
Denzic

1 reviews | Active since Oct 2021

22 Jan 2022, 07:14

Invalid voucher

I received my reward voucher 4 days ago and when I got to the store to redeem the voucher pin, it was declined. I advised enlighten thereof and received a response to ask where I went. To date I still didn't receive any feedback and it's three days later.

0
Replies (1)
Enlighten Panel
Enlighten Panel's reply25 Jan 2022, 15:03
Official
Hello Denzic, 

Thank you for your review. 

I checked with our team and they are currently investigating the matter together with our supplier.
Rest assured that we will get back to you as soon as we have a resolution. 

Thank you for your patience and understanding! 

Best regards,
Karina