TG
Themba G
1 reviews | Active since Oct 2019
28 Oct 2019, 15:15
Incompetence, lack of apathy and unapologetic behavioral patterns
The issue with Enlighten Panel is inconstancy and the hint of pettiness, to me it seems like the group who gives out vouchers and answers complaints or inquiries chat about the participants. And decide to withhold the vouchers as a way of spiting people, it is unfortunate they do this hiding behind this brand as I do enjoy doing the surveys. But from what I can see people who work there do not know that much about customer services as not everyone will have something positive to write.
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Replies (2)
Enlighten Panel's replyOfficial
28 Oct 2019, 15:19Good day,
Thank you for your email. We are sorry to hear that. May you please provide us with your full names so we can assist you accordingly.
Thank you for your email. We are sorry to hear that. May you please provide us with your full names so we can assist you accordingly.
Enlighten Panel's reply28 Oct 2019, 15:19
Official
Good day,
Thank you for your email. We are sorry to hear that. May you please provide us with your full names so we can assist you accordingly.
Thank you for your email. We are sorry to hear that. May you please provide us with your full names so we can assist you accordingly.
TG
Themba G's updateReviewer Update
28 Oct 2019, 16:04"Accordingly" such a threatening use of that word in this regard.
I do not need to give my full name as treatment of participants should be the same. If Enlighten wants to give rewards for people who participate in their surveys they should just do that and not exclude individuals from getting their voucher, because an employee feels like doing so. Last time vouchers were handed out at 7 am and now its almost 4 pm. No reply to inquiries but you guys have time for Hello Peter because it might hurt your image. If you want to give us our vouchers just do it if you don't just don't. I do not care anymore.
And I will write again on this review or create another one updating people whether or not you comp**** with your 10-day waiting period.
Thank you
I do not need to give my full name as treatment of participants should be the same. If Enlighten wants to give rewards for people who participate in their surveys they should just do that and not exclude individuals from getting their voucher, because an employee feels like doing so. Last time vouchers were handed out at 7 am and now its almost 4 pm. No reply to inquiries but you guys have time for Hello Peter because it might hurt your image. If you want to give us our vouchers just do it if you don't just don't. I do not care anymore.
And I will write again on this review or create another one updating people whether or not you comp**** with your 10-day waiting period.
Thank you
TG
Themba G's update28 Oct 2019, 16:04
Reviewer Update
"Accordingly" such a threatening use of that word in this regard.
I do not need to give my full name as treatment of participants should be the same. If Enlighten wants to give rewards for people who participate in their surveys they should just do that and not exclude individuals from getting their voucher, because an employee feels like doing so. Last time vouchers were handed out at 7 am and now its almost 4 pm. No reply to inquiries but you guys have time for Hello Peter because it might hurt your image. If you want to give us our vouchers just do it if you don't just don't. I do not care anymore.
And I will write again on this review or create another one updating people whether or not you comp**** with your 10-day waiting period.
Thank you
I do not need to give my full name as treatment of participants should be the same. If Enlighten wants to give rewards for people who participate in their surveys they should just do that and not exclude individuals from getting their voucher, because an employee feels like doing so. Last time vouchers were handed out at 7 am and now its almost 4 pm. No reply to inquiries but you guys have time for Hello Peter because it might hurt your image. If you want to give us our vouchers just do it if you don't just don't. I do not care anymore.
And I will write again on this review or create another one updating people whether or not you comp**** with your 10-day waiting period.
Thank you