I did not receive all my rewards

Item: Enlighten Panel
Rating: 1
Author: Melissa K

I did not receive all my rewards for June/July 2021. I redeemed two rewards; one on 2021-06-25 for a Woolworths R250 voucher, and another on 2021-07-13 for a Woolworths R50 voucher. I only received the R250 voucher. I also sent them an email to which they did not respond. I'm beginning to think this lame excuse for a survey company is not worth it, I'll rather stick to PrizeRebel.

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Replies (1)

Enlighten Panel's replyOfficial

04 Aug 2021, 11:22

Good day Melissa,

We are sorry to hear that you have not received your incentives accordingly.

Our team will investigate and get in contact with you regarding the matter. Rest assured tat you will receive all that is due to you accordingly.

Please note that our response turnaround time is 48hrs to queries received on our helpdesk and every query is indeed treated as a priority.

Thank you for being part of the Enlighten community.

Best regards,
Keneilwe

Enlighten Panel's reply04 Aug 2021, 11:22

Official