S
Sphesihle
1 reviews | Active since Sept 2021
01 Sept 2021, 11:45
Happy
Received my reward and I'm happy with Enlighten - but I wish they didn't change the withdrawal date to be sent every 15th of the month to the 20 to 30 working days, it feels like a whole year
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Enlighten Panel's replyOfficial
01 Sept 2021, 16:01Hello Sphesihle,
I appreciate you taking the time to share your thoughts.
We changed our processing timings due to the time limitations imposed by our rewards partner and the high number of requests that we receive.
Even so, we will try to improve our processes and provide a better experience to our members.
Thank you for patience and trust in our community!
Best regards,
Karina
I appreciate you taking the time to share your thoughts.
We changed our processing timings due to the time limitations imposed by our rewards partner and the high number of requests that we receive.
Even so, we will try to improve our processes and provide a better experience to our members.
Thank you for patience and trust in our community!
Best regards,
Karina
Enlighten Panel's reply01 Sept 2021, 16:01
Official
Hello Sphesihle,
I appreciate you taking the time to share your thoughts.
We changed our processing timings due to the time limitations imposed by our rewards partner and the high number of requests that we receive.
Even so, we will try to improve our processes and provide a better experience to our members.
Thank you for patience and trust in our community!
Best regards,
Karina
I appreciate you taking the time to share your thoughts.
We changed our processing timings due to the time limitations imposed by our rewards partner and the high number of requests that we receive.
Even so, we will try to improve our processes and provide a better experience to our members.
Thank you for patience and trust in our community!
Best regards,
Karina