BN
Bridgette N
1 reviews | Active since May 2018
16 Sept 2021, 16:44
Great Customer service
I'm happy with their customer service,ESPECIALLY a lady called Keneilwe,she's by FAR the BEST.Thank you Keneilwe,keep up the good work,you truly are the face of Enlighten,in my opinion atleast🙏
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Replies (1)
Enlighten Panel's replyOfficial
20 Sept 2021, 21:47Hello Bridgette,
Thank you very much for your review!
We're always striving to offer the best assistance to our panel members. I'm so happy to hear that we've hit the mark for you.
However, I couldn't help but notice that you've left us a low NPS score. If anything has happened in the meantime that requires our attention, please let me know. I would be more than happy to help.
Looking forward to hearing from you.
Kind regards,
Karina
Thank you very much for your review!
We're always striving to offer the best assistance to our panel members. I'm so happy to hear that we've hit the mark for you.
However, I couldn't help but notice that you've left us a low NPS score. If anything has happened in the meantime that requires our attention, please let me know. I would be more than happy to help.
Looking forward to hearing from you.
Kind regards,
Karina
Enlighten Panel's reply20 Sept 2021, 21:47
Official
Hello Bridgette,
Thank you very much for your review!
We're always striving to offer the best assistance to our panel members. I'm so happy to hear that we've hit the mark for you.
However, I couldn't help but notice that you've left us a low NPS score. If anything has happened in the meantime that requires our attention, please let me know. I would be more than happy to help.
Looking forward to hearing from you.
Kind regards,
Karina
Thank you very much for your review!
We're always striving to offer the best assistance to our panel members. I'm so happy to hear that we've hit the mark for you.
However, I couldn't help but notice that you've left us a low NPS score. If anything has happened in the meantime that requires our attention, please let me know. I would be more than happy to help.
Looking forward to hearing from you.
Kind regards,
Karina