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Daniel M

1 reviews | Active since May 2023

09 May 2023, 05:11

DO NOT SIGN UP WITH THIS PLATFORM... EVER!!!

I am very disappoiinted with this platform. They made me wait more than 30 days for my takealot voucher then chose to ignore my emails when the 30 day window was over. But they keep sending surveys my way nonetheless

0
Replies (1)
Enlighten Panel
Enlighten Panel's reply11 May 2023, 08:20
Official
Dear Daniel,

Thank you for taking the time to share your feedback with us. We apologize for any disappointment that you may have experienced.

We would like to inform you that we are currently experiencing delays due to some internal changes we are making to improve our processes. As a result, there has been a delay in processing your reward, which was scheduled to be delivered this week.

While we understand your frustrations, please be assured that we are doing everything we can to ensure that you receive your reward as soon as possible. We will keep you updated on the progress and estimated delivery date.

Once again, we apologize for any inconvenience caused and appreciate your understanding and patience in this matter.

Best regards,
Michel