PM
Paul M
1 reviews | Active since May 2023
04 May 2023, 13:12
Discriminatory practices
The panel continue to send me surveys but the moment I get to the surveys on the page where they request some personal information the survey is thrown out saying it is not the correct survey for me. I can not help but feel discriminated against as it is on the page where they request your age, race and other personal information. Although I have rewards points from them I will cancel as a participant as I do feel they target a certain group of people to benefit from their surveys.
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Enlighten Panel's replyOfficial
08 May 2023, 14:49Dear Paul,
Thank you for bringing this matter to our attention. We apologize for any inconvenience or frustration you may have experienced while participating in our panel.
Please be assured that we do not discriminate against any particular group of people and we value the feedback of all our participants. The personal information we request is used solely for research purposes and is necessary for us to ensure that our surveys are targeted to the correct demographic groups.
However, we understand your concerns and we will investigate this issue to ensure that our surveys are not being incorrectly screened out. We appreciate your honest feedback and would like to assure you that we take all feedback seriously.
Regarding your rewards points, we understand your decision to cancel as a participant. However, we would like to offer our assistance in resolving any issues you may have had in accessing the surveys. Please let us know if you would like us to take any specific actions to address this.
Thank you for your participation in our panel and we hope to have the opportunity to work with you in the future.
Best regards,
Michel
Thank you for bringing this matter to our attention. We apologize for any inconvenience or frustration you may have experienced while participating in our panel.
Please be assured that we do not discriminate against any particular group of people and we value the feedback of all our participants. The personal information we request is used solely for research purposes and is necessary for us to ensure that our surveys are targeted to the correct demographic groups.
However, we understand your concerns and we will investigate this issue to ensure that our surveys are not being incorrectly screened out. We appreciate your honest feedback and would like to assure you that we take all feedback seriously.
Regarding your rewards points, we understand your decision to cancel as a participant. However, we would like to offer our assistance in resolving any issues you may have had in accessing the surveys. Please let us know if you would like us to take any specific actions to address this.
Thank you for your participation in our panel and we hope to have the opportunity to work with you in the future.
Best regards,
Michel
Enlighten Panel's reply08 May 2023, 14:49
Official
Dear Paul,
Thank you for bringing this matter to our attention. We apologize for any inconvenience or frustration you may have experienced while participating in our panel.
Please be assured that we do not discriminate against any particular group of people and we value the feedback of all our participants. The personal information we request is used solely for research purposes and is necessary for us to ensure that our surveys are targeted to the correct demographic groups.
However, we understand your concerns and we will investigate this issue to ensure that our surveys are not being incorrectly screened out. We appreciate your honest feedback and would like to assure you that we take all feedback seriously.
Regarding your rewards points, we understand your decision to cancel as a participant. However, we would like to offer our assistance in resolving any issues you may have had in accessing the surveys. Please let us know if you would like us to take any specific actions to address this.
Thank you for your participation in our panel and we hope to have the opportunity to work with you in the future.
Best regards,
Michel
Thank you for bringing this matter to our attention. We apologize for any inconvenience or frustration you may have experienced while participating in our panel.
Please be assured that we do not discriminate against any particular group of people and we value the feedback of all our participants. The personal information we request is used solely for research purposes and is necessary for us to ensure that our surveys are targeted to the correct demographic groups.
However, we understand your concerns and we will investigate this issue to ensure that our surveys are not being incorrectly screened out. We appreciate your honest feedback and would like to assure you that we take all feedback seriously.
Regarding your rewards points, we understand your decision to cancel as a participant. However, we would like to offer our assistance in resolving any issues you may have had in accessing the surveys. Please let us know if you would like us to take any specific actions to address this.
Thank you for your participation in our panel and we hope to have the opportunity to work with you in the future.
Best regards,
Michel