NM
Nikiwe M
1 reviews | Active since Jul 2021
24 Aug 2021, 13:26
Disappointing service
I have redeemed my points for a Shoprite voucher on 07 July 2021,To date I still haven't received my voucher. They say it takes 20 to 30 working days to process, I guess on my park it will take forever. Their service is disappointing.
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Replies (1)
Enlighten Panel's replyOfficial
25 Aug 2021, 07:53Hello Nikiwe,
Thank you for your inquiry!
I've checked your activity and your Enlighten points were claimed on July 20th.
This means we still have time to send your reward and be within the 20 to 30 working days timeframe.
I hope we can count on your understanding while we work on delivering your reward.
With regards,
Lana
Thank you for your inquiry!
I've checked your activity and your Enlighten points were claimed on July 20th.
This means we still have time to send your reward and be within the 20 to 30 working days timeframe.
I hope we can count on your understanding while we work on delivering your reward.
With regards,
Lana
Enlighten Panel's reply25 Aug 2021, 07:53
Official
Hello Nikiwe,
Thank you for your inquiry!
I've checked your activity and your Enlighten points were claimed on July 20th.
This means we still have time to send your reward and be within the 20 to 30 working days timeframe.
I hope we can count on your understanding while we work on delivering your reward.
With regards,
Lana
Thank you for your inquiry!
I've checked your activity and your Enlighten points were claimed on July 20th.
This means we still have time to send your reward and be within the 20 to 30 working days timeframe.
I hope we can count on your understanding while we work on delivering your reward.
With regards,
Lana