V
Velma
1 reviews | Active since Nov 2023
22 Nov 2023, 15:56
Didn't get my reward
I am not happy with the panel because I didn't get my voucher when I try to log in it keeps saying can't find your account meaning they blocked my account without any reason
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Enlighten Panel's replyOfficial
24 Nov 2023, 11:59Good day Velma,
I trust this message finds you well. During a routine forensic check of our panel members, it has come to our attention that there may be multiple accounts associated with your profile, which is a violation of our terms and conditions. Specifically, Clause 2 of our obligations for panelists states:
"The Panellist warrants that they shall not register with Enlighten for research purposes more than once. No person may establish or maintain more than one (1) account with a panel, and each account must have a unique and valid e-mail address and password."
In accordance with our terms and conditions, we have taken the necessary action to close your profile. Please note that you have the option to terminate your agreement with Enlighten Research Panel at any time by unsubscribing, as outlined in our Termination clause. If you wish to unsubscribe, please visit the My Profile page, where you will find an unsubscribe link.
Should you have any questions or concerns regarding this matter, please don't hesitate to contact our helpdesk. We are available to assist you and address any further inquiries you may have.
Best regards,
Michel
I trust this message finds you well. During a routine forensic check of our panel members, it has come to our attention that there may be multiple accounts associated with your profile, which is a violation of our terms and conditions. Specifically, Clause 2 of our obligations for panelists states:
"The Panellist warrants that they shall not register with Enlighten for research purposes more than once. No person may establish or maintain more than one (1) account with a panel, and each account must have a unique and valid e-mail address and password."
In accordance with our terms and conditions, we have taken the necessary action to close your profile. Please note that you have the option to terminate your agreement with Enlighten Research Panel at any time by unsubscribing, as outlined in our Termination clause. If you wish to unsubscribe, please visit the My Profile page, where you will find an unsubscribe link.
Should you have any questions or concerns regarding this matter, please don't hesitate to contact our helpdesk. We are available to assist you and address any further inquiries you may have.
Best regards,
Michel
Enlighten Panel's reply24 Nov 2023, 11:59
Official
Good day Velma,
I trust this message finds you well. During a routine forensic check of our panel members, it has come to our attention that there may be multiple accounts associated with your profile, which is a violation of our terms and conditions. Specifically, Clause 2 of our obligations for panelists states:
"The Panellist warrants that they shall not register with Enlighten for research purposes more than once. No person may establish or maintain more than one (1) account with a panel, and each account must have a unique and valid e-mail address and password."
In accordance with our terms and conditions, we have taken the necessary action to close your profile. Please note that you have the option to terminate your agreement with Enlighten Research Panel at any time by unsubscribing, as outlined in our Termination clause. If you wish to unsubscribe, please visit the My Profile page, where you will find an unsubscribe link.
Should you have any questions or concerns regarding this matter, please don't hesitate to contact our helpdesk. We are available to assist you and address any further inquiries you may have.
Best regards,
Michel
I trust this message finds you well. During a routine forensic check of our panel members, it has come to our attention that there may be multiple accounts associated with your profile, which is a violation of our terms and conditions. Specifically, Clause 2 of our obligations for panelists states:
"The Panellist warrants that they shall not register with Enlighten for research purposes more than once. No person may establish or maintain more than one (1) account with a panel, and each account must have a unique and valid e-mail address and password."
In accordance with our terms and conditions, we have taken the necessary action to close your profile. Please note that you have the option to terminate your agreement with Enlighten Research Panel at any time by unsubscribing, as outlined in our Termination clause. If you wish to unsubscribe, please visit the My Profile page, where you will find an unsubscribe link.
Should you have any questions or concerns regarding this matter, please don't hesitate to contact our helpdesk. We are available to assist you and address any further inquiries you may have.
Best regards,
Michel