Balance does not add up

All I can say is this new website sucks. If by any luck you do get to complete the survey, the points do not accumulate immediately. I even forget how much I should be having. With the old system, you'd see a difference immediately after successfully completing a survey, I have been stuck at R65 the whole year, and even last night I did one survey but my account balance remains the same. I think Enlightened has become a **** but I will wait and see how they respond to my email about my balance...If they respond.