FL
Fikile L
1 reviews | Active since Nov 2023
01 Nov 2023, 12:44
Bad service
They gave me a reward voucher code that is not working. I wrote them an email to rectify but they won't respond to my email. Poor survey panel
Helpful (0)
Replies (2)0
Replies (2)
Enlighten Panel's replyOfficial
03 Nov 2023, 08:42Hi Fikile,
I completely understand your frustration with the issues you've faced regarding the Shoprite Checkers voucher. I sincerely apologize for the inconvenience.
Our records show that we sent you a follow up email regarding your queries from the 20th of October and we did not receive a response from you.
Our team is working diligently to rectify the situation. I deeply regret the delay and any inconvenience it has caused you
I want to assure you that your feedback is immensely valuable to us, and we're committed to addressing the issue at hand promptly.
Your patience and understanding are greatly appreciated.
Regards,
Michel
I completely understand your frustration with the issues you've faced regarding the Shoprite Checkers voucher. I sincerely apologize for the inconvenience.
Our records show that we sent you a follow up email regarding your queries from the 20th of October and we did not receive a response from you.
Our team is working diligently to rectify the situation. I deeply regret the delay and any inconvenience it has caused you
I want to assure you that your feedback is immensely valuable to us, and we're committed to addressing the issue at hand promptly.
Your patience and understanding are greatly appreciated.
Regards,
Michel
Enlighten Panel's reply03 Nov 2023, 08:42
Official
Hi Fikile,
I completely understand your frustration with the issues you've faced regarding the Shoprite Checkers voucher. I sincerely apologize for the inconvenience.
Our records show that we sent you a follow up email regarding your queries from the 20th of October and we did not receive a response from you.
Our team is working diligently to rectify the situation. I deeply regret the delay and any inconvenience it has caused you
I want to assure you that your feedback is immensely valuable to us, and we're committed to addressing the issue at hand promptly.
Your patience and understanding are greatly appreciated.
Regards,
Michel
I completely understand your frustration with the issues you've faced regarding the Shoprite Checkers voucher. I sincerely apologize for the inconvenience.
Our records show that we sent you a follow up email regarding your queries from the 20th of October and we did not receive a response from you.
Our team is working diligently to rectify the situation. I deeply regret the delay and any inconvenience it has caused you
I want to assure you that your feedback is immensely valuable to us, and we're committed to addressing the issue at hand promptly.
Your patience and understanding are greatly appreciated.
Regards,
Michel
FL
Fikile L's updateReviewer Update
08 Nov 2023, 00:09You might want to double check as no email was sent to me. Not even in my spam folder.
FL
Fikile L's update08 Nov 2023, 00:09
Reviewer Update
You might want to double check as no email was sent to me. Not even in my spam folder.