Account Closed Due To Accusations Made

<p>The Enlighten Panel has closed my account on claims that I have two accounts that are active. This is not the case as from my family there are two separate people who have their own individual accounts. That is myself and my mum. I have been advised that my account has been closed and my mum has told me she had also received the same email from them saying that her account has been closed aswell. How can two accounts created by two separate individuals be closed on a claim that only one person has two accounts. Both my mum & I have used all our time and effort to do surveys for The Enligten Panel and have accumulated points and now we cannot redeem anything for our time and effort because our accounts have been closed. This is really dissapointing & frustrating. We would both like to know why this has happened. This is an unacceptable way of treating your member/clients.</p>