Useless engine gaurentee! Will not honour it!!
I recently bought an engine for a Nissan Qashqai dci diesel with a 3 month gaurentee. Initially after installation the engine ran well After installation I sent a video of the engine starting and running to validate the guarantee After a month the turbo packed up and Engine for Africa rep**** that turbos are not covered by gaurentee! Now after 1000 km the oil pump broke. I reported it on the last day of the 3 months. The reply from Engines from Africa was that the oil pump is not part of the engine and that is seen as an attachment! What utter bulls..t!! They will spin anything just not to assist you to fix your problem. Be warned....The 3 months you get is useless!! Stay away from Engines for Africa!!! .
Helpful (0)
Replies (1)0
Replies (1)
Engines For Africa's replyOfficial
27 Jun 2023, 09:57Good day thank you for writing your concerns. So sad all the above you talking about is written on your warranty. We can't please everyone, sorry you feel that way. You forgot to mention if there was a knock in engine you could bring it back, if the engine was smoking you could bring it back or if there was a noise in the engine you could have bring is back. Anyway hope you are still happy with your engine. We strive on customer service
Engines For Africa's reply27 Jun 2023, 09:57
Official
Good day thank you for writing your concerns. So sad all the above you talking about is written on your warranty. We can't please everyone, sorry you feel that way. You forgot to mention if there was a knock in engine you could bring it back, if the engine was smoking you could bring it back or if there was a noise in the engine you could have bring is back. Anyway hope you are still happy with your engine. We strive on customer service