THE WORST SERVICE (ENGEL & VOLKERS SOMERSET WEST)

The Engel & Volkers Somerset West is the most incompotant agency i have ever worked with. They have the poorest service. I have signed a mandate 20 February. And since 20 Febraury, about 5 viewers. I have not once recieved any report any communication or feedback from the agent. Early April when i enquired what is going on , i was advised she was on leave. I was than send an update report from the principle on 4 April for the first time. I than requested for the mandate to be cancelled so that i can move to a more compotant agency. They advised that i cannot cancel mandate which is not the rule. Ive asked them to remove my property and after several e-mails they removed my property. I than asked for them to confirm that the mandate has been cancelled because they no longer advertise. To date i have received no response from them. Their behavior is a BIG RED FLAG! NO TRUST!