1 reviews | Active since Jul 2016

20 Feb 2017, 10:43

Agent a No Show

<p>Drove all the way from Pretoria East to Woodlands Garden, Bellairs Drive, North Riding on Saturday , 18 February 2017 to meet with the estate agent at 10am (as agreed the previous week and confirmed last week Thursday). Arrived early, waited until just after 10am and the agent was a no show, contacted Lindiwe Mtshali who then promised to call me back and didn't. Was called by the agent I was supposed to meet with who seemed to not even be anywhere nearby, who asked me if we are still meeting? I informed him that I was at the property and waiting for him, he then said he was on his way, he never arrived, when I tried to call him he did not answer and then switched off his phone.</p> <p> </p> <p>It is really shocking that this is the way that you do business, not even an apology or reply to my text where I expressed my disappointment. No respect for my time and resources.</p>

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Replies (1)
Engel & Volkers
Engel & Volkers's reply23 Feb 2017, 09:03
Official

Hi Nomonde

Thank you for bringing your concerns to our attention. After consulting with our Broadacres Office we have confirmation from them that the Manager and Agent have been in contact with you and addressed it accordingly.

We apologise for any inconvenience caused.