Warranty not honoured upon bad battery purchased

Please do not buy this product if you are looking for a good product and service. They do not honour their warranties and are full of excuses when anything goes wrong about the battery. I have a 105Ah battery that hardly ever worked hard. Upon charging in my caravan (B'rakhah Ingonyama standard charger), whilst not even charging - for some reason the battery lost all of the battery acid and therefore couldn't charge anymore. I sent it for analysis and engaged with them several times. BUT they were adamant it was overcharged. This is not a good product. Rather go for another brand.