O
Oliver
1 reviews | Active since Feb 2023
28 Feb 2023, 15:15
3000W 3.0kWh Lithium Compact Power Station -
Good experience, professional, responsive, happy with the product. A little more detail on the audible alarms and how to switch these off would be helpful (my unit beeps loudly when the mains power fails and has a random beep every now and then when the mains power is on).
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Energy Independence's replyOfficial
10 Mar 2023, 12:26Hi Oliver,
Thank you for taking the time to write a review and feedback about the product. Please note that we include a 4 page picture guide with our units. Including a Troubleshooting guide which indicates in detail what every BEEP means. If you didn't receive this Picture Guide please contact us on ***.
With regards to the "random beeps". This is not a product fault. The inverter Beeps when Load-shedding starts to indicate that "UPS Mode" has been activated and you are now using battery power. The inverter beeps again when load-shedding ends to indicate that power has been restored. Any other "random beep" should also not be ignored this can indicate things such as Low Battery or that your are Overloading your inverter.
As mentioned all of this information is available on the 4 page Picture Guide provided with the unit as well as the Inverter Booklet.
Kind Regards
Ingrid
Thank you for taking the time to write a review and feedback about the product. Please note that we include a 4 page picture guide with our units. Including a Troubleshooting guide which indicates in detail what every BEEP means. If you didn't receive this Picture Guide please contact us on ***.
With regards to the "random beeps". This is not a product fault. The inverter Beeps when Load-shedding starts to indicate that "UPS Mode" has been activated and you are now using battery power. The inverter beeps again when load-shedding ends to indicate that power has been restored. Any other "random beep" should also not be ignored this can indicate things such as Low Battery or that your are Overloading your inverter.
As mentioned all of this information is available on the 4 page Picture Guide provided with the unit as well as the Inverter Booklet.
Kind Regards
Ingrid
Energy Independence's reply10 Mar 2023, 12:26
Official
Hi Oliver,
Thank you for taking the time to write a review and feedback about the product. Please note that we include a 4 page picture guide with our units. Including a Troubleshooting guide which indicates in detail what every BEEP means. If you didn't receive this Picture Guide please contact us on ***.
With regards to the "random beeps". This is not a product fault. The inverter Beeps when Load-shedding starts to indicate that "UPS Mode" has been activated and you are now using battery power. The inverter beeps again when load-shedding ends to indicate that power has been restored. Any other "random beep" should also not be ignored this can indicate things such as Low Battery or that your are Overloading your inverter.
As mentioned all of this information is available on the 4 page Picture Guide provided with the unit as well as the Inverter Booklet.
Kind Regards
Ingrid
Thank you for taking the time to write a review and feedback about the product. Please note that we include a 4 page picture guide with our units. Including a Troubleshooting guide which indicates in detail what every BEEP means. If you didn't receive this Picture Guide please contact us on ***.
With regards to the "random beeps". This is not a product fault. The inverter Beeps when Load-shedding starts to indicate that "UPS Mode" has been activated and you are now using battery power. The inverter beeps again when load-shedding ends to indicate that power has been restored. Any other "random beep" should also not be ignored this can indicate things such as Low Battery or that your are Overloading your inverter.
As mentioned all of this information is available on the 4 page Picture Guide provided with the unit as well as the Inverter Booklet.
Kind Regards
Ingrid