Poor attitude and customer service

I visited the store during the weekend.

Regardless of being an "exclusive" eastern wear store, it is important to treat your customers with respect, make them feel welcome and at ease and give them the best service which was not evident at this store.

The reason why customers go to stores is to see, touch, feel and try on the item of clothing they like before they buy it. Yes, an item may look good on a mannequin or on the shelf but it may not necessarily look the same when you try it on.

How can a such a store expect customers to purchase their products and spend quite a large amount of money without touching, feeling or trying on the outfit before they decide on purchasing it? If that is the case, one shouldn't have a physical store and rather just operate online.

There are other stores who sell more exclusive outfits than this store and yet they are warm and welcoming and willing to help you, let you try on any outfits you like in their store even if it is way out of your budget.

Surprisingly, I also shared my experience with friends and relatives and they also mentioned that the staff were rude and made them feel very uncomfortable and will not go there again.