Endsleigh insurance - please, please do not use!

Bunch of Whallies. I switched from them as they offered very bad renewal rates that were 100% more expensive than other insurers. Now they changed my no claim bonus to only a year to get back at me for switching. Their renewal notice clearly states that I have 2 years. Tried to contact them several times but they now have turned deaf and dumb. Save yourself a lot of trouble - stay away from this company!