ENDLESS POOLS
<p>ENDLESS PROBLEMS!!!!!! Must be the most useless, apathetic, problematic, unhelpful, shoddy workmanship, no follow up, ***********, *****, worst swimming pool company that I have ever dealt with. Ever since they put my pool in I have had ENDLESS problems - piping problems, cracks, pump problems, rim flow problems, you name it - ENDLESS!!!!! AND they never return your calls, never answer their phones and completely wipe their hands of you once they have received their money!!!! ENDLESS and USELESS!!!!!! VERYT sad!</p>
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Endless-Pools 's replyOfficial
22 Jun 2017, 08:10Please see response done via email directly to Elaine 1 year ago Endless Pools has still not been contacted by Elaine and we find this to be a false statement.
Dear Elaine
With regards to you posting on Hello Peter. I did try and call you this morning. I find it hard to believe that you would find the need to go onto the social media and make such a statement. The last contact we had with you was in 2014 were you were having problems with the water lose from the rim flow of the pool. this was due to a broken pipe which we fixed. Once the work was done and the problem sorted we never had any further contact with you.
We were always available and made ever effort to sort out the problem. I have always returned your calls and even went through to the house on a Sunday morning to make sure the pool was ready for your show day. With regards to shoddy workmanship I have attached pictures of your pool. We at Endless Pools are very proud of our work and as you can see we gave you a magnificent pool. I am aware of the piping problem you had but find it difficult to believe and understand why you would say the pool has cracked, pump problems etc. You have a guarantee on all of these products. Why have you made no contact with us, our numbers have not changed. If you were having Endless problems why have you not mentioned this to us. We would have come back and sorted out the problems. We are still willing to assist and would appreciate the time. We are sorry you feel this way and would like to make amends in the future.
Should you wish to call me and set up a time please do so.
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Best regards,
Endless-Pools 's reply22 Jun 2017, 08:10
Official
Please see response done via email directly to Elaine 1 year ago Endless Pools has still not been contacted by Elaine and we find this to be a false statement.
Dear Elaine
With regards to you posting on Hello Peter. I did try and call you this morning. I find it hard to believe that you would find the need to go onto the social media and make such a statement. The last contact we had with you was in 2014 were you were having problems with the water lose from the rim flow of the pool. this was due to a broken pipe which we fixed. Once the work was done and the problem sorted we never had any further contact with you.
We were always available and made ever effort to sort out the problem. I have always returned your calls and even went through to the house on a Sunday morning to make sure the pool was ready for your show day. With regards to shoddy workmanship I have attached pictures of your pool. We at Endless Pools are very proud of our work and as you can see we gave you a magnificent pool. I am aware of the piping problem you had but find it difficult to believe and understand why you would say the pool has cracked, pump problems etc. You have a guarantee on all of these products. Why have you made no contact with us, our numbers have not changed. If you were having Endless problems why have you not mentioned this to us. We would have come back and sorted out the problems. We are still willing to assist and would appreciate the time. We are sorry you feel this way and would like to make amends in the future.
Should you wish to call me and set up a time please do so.
***_n.jpg>
Best regards,