KS
Kgahliso S

1 reviews | Active since Oct 2018

04 Nov 2020, 08:34

Top designer brand failed me!!

In August I purchased a beautiful reversal designer belt from the Emporio Armani store at Mall of Africa. Same day I was driving to Limpopo where I stayed for a good 2 months working from home. Last night I had a date night with my ladies and I decided to wear my brand new belt for the 1st time. After one visit to the ladies to my surprise the belt broke. Today I decided that I am going back to the store to advise them of what had happened. You will not believe the way I was treated, I was told there was nothing they could do to assist me as they have a 1 month return policy,ok fine. Secondly I asked for a solution to my problem, n they said “what solution ma’am?” I further asked if they could At least repair the belt then I pay for it and I was told that’s something they do not do n I should go to the shoe maker or something and get it fixed there. I have plenty of designer items and not once have I been treated like I did not spend thousands for an item. You would expect that when one choses to buy premium brand they would also receive premium treatment but this was not the case.i have lost all trust and respect for Armani products now because the treatment I received was painful!

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