no after sale service or stock on spare parts

Empire tech offers no after sales service or spare parts. i have bought and electric kids can from them and the motor needs to be replaced. it is out of guarantee but i am willing to pay for the motor. they do not reply to the number listed on Facebook, Instagram . i had to drive to the branch in Randburg to get to speak to someone and have now been waiting for 2 month to get an answer from them.