Empire Tech

After the review on 13/1/2020 of Empire Tech they promised me a refund that would show in my account by 17/01/2020. This did not happen. When I spoke to Floyd on 17/1 he confirmed that it will be done and will reflect in my account on the same day. This also did not happen. When I called on 20/01/2020 I once again spoke to Floyd and he told me that he wanted to call me as new stock arrived and wanted to know if I still want the product. I made it clear to him that he offered me the same story on 9/01/2020 and that I also said back them that I didn't want it anymore as it was suppose to be a Christmas gift.