Knock out service

I had bought a pack of dried fruit and nuts which I was not entirely satisfied with and contacted the company to inform them of the defects identified. I received a professional response promptly and liaised with Pieter van der Westhuizen who was very willing to rectify the matter and gave me several options to do so which is rare to say the least. The compensation I received superseded my expectations and I have never been so impressed with the way in which a complaint has been handled