Horrible Service

Horrible service. We placed an order online. They said we can collect 4-7 working days. 2 Weeks later we still have not received our order. Between me and my husband we phoned them about 2-4 times a day. No one knows whats going on. Even the manager did not assist at all. We eventually received our order after my husband lost it. No one once apologized or explained to us what is going on. The toys they sell you can also buy at other places. Would not recommend them at all !!