Worst experience ever!!!

Hi everyone..I've had the worst experience ever with Globalbuy/Empire gaming/ Empire tech!December 2018 I've purchased a Polaris ride on car and a nexus 3 game online through Facebook @ messenger..A guy name Derick assisted me with the sale who promised to wrap the items,personalise the number plate and to send the Polaris unassembled..these items were delivered just before xmas xmas last year..none of Dericks promises were fulfilled as the Polaris was assembled ,un personalised number plate, unwrapped ..I was really disappointed as these were gifts for my boy..at first I didnt want to except the Polaris as the driver said he doesn't know when they will be comin down again..I reconsiderd and excepted these items! The same day as i checked the Polaris i noticed the gear wasnt working and the nexus game never came on..I immediately contacted the driver and was told to charge the Polaris overnight at the same time I contacted Derick and was told to charge the nexus overnight..I charged both items and tried them out the next day the Polaris gear remained the same never worked.,the nexus game came on thats it ,the 800 built in games never appeared on the screen as no games at all appeared it never went off..I contacted the driver again he said he will let the company know and they will get back to me I contacted Derick he said that the company is closed for the festive season and to wait till January 2019 they will send someone to assist me ..I waited till Feb no one contacted me I contacted Derick he ignored me via WhatsApp and he blocked me..I called the driver he said there's no stock of the nexus and they waiting for stock for their containers to arrive ..I waited for another month no one got back to me I contacted the driver again as he said they still waiting for stock and wasnt sure how longer will stock take to arrive.. I called the company directly spoke to a lady who said they are waiting for their containers as I asked her is I could take anything else in exchange of the nexus wich she said I could and I must look at their items on Facebook and let them know as I did that and called the company again and another female spoke to me wich said they are aware of my complaint and not sure about the company as they may be closing down but she will definitely help me and to call again after the weekend as I called after the weekend and it seemed as if my number was blocked , I never got through again after trying several of times.. I then contacted the Driver and was said to full his fuel and he will come down and sort the Polaris as I took off with him and I called Derick personally as I was blocked on his WhatsApp he gave me another guys number that I added on WhatsApp and complained to who also said to me he will help me but blocked me via WhatsApp the very same night..I eventually told the driver on tired of all their broken promises and loes and I'm taling the matter up as he rep**** to me no problem..30th May I recieved a call from a female from the company who said they are aware of the complaint regarding the nexus 3 wich they are out of stock and stock will be arriving in a weeks time but weren't informed about the Polaris as I screen captured all my msgs from fb/messenger regarding my complaints about both items and the Polaris wich she denied..all she said was dont take the matter up just give her a week as stock will be arriving and this is her perosnal number I can deal straight with her..so I waited from 30 May till 11 June..I contacted her again and I was said that their stock has arrived and a new nexus will be delivered end of the month and someone will be sent to sort out Polaris . As I waited till 4th July I messaged the lady via WhatsApp and was shocked when she denied telling me about recieving stock and I took off with her for lying and said her that I will no longer listen to lies as it's been 6 months going to 7 months and I eil now take this matter up and everyone needs to be aware of my experience with them..my last words were I'm going to expose yourl and she replies9no problem! Such and unprofessional company with somuch of lies from all the staff that I've spoken too..I've been taken advantage and granted for because I live in Durban and the company is situated in Johannesburg!! I'm so disappointed cannot believe such people exist!