1 reviews | Active since Mar 2015
Steers Emperors Palace - Bad attitude from Manager - Suku
<p>I went to buy food from that outlet and had my emperors card, i gave it to the lady at the till to check my point, she said i must check myself on the machine and if i cant i must go elsewhere to check she cant check for me. i took the machine and didnt know what to do with it. she called next customer while i was still stuck there. The fact that she was the manager tjooo. so bad attitude, another lady who was with her at that shift offered to help me and i ordered with her. Her attitude sucks! better promote others that that lady. she doent know customer service at all. i wish you can play the video of her and see what transpired yesterday.</p>
We hereby acknowledge receipt of your complaint/concerns and thank you sincerely for bringing the matter to our attention.
May we take the opportunity to firstly apologize for the inconvenience caused and to advise that we have forwarded your complaint/concerns to the relevant department(s) to address. They will be in contact with you shortly.
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort
We hereby acknowledge receipt of your complaint/concerns and thank you sincerely for bringing the matter to our attention.
May we take the opportunity to firstly apologize for the inconvenience caused and to advise that we have forwarded your complaint/concerns to the relevant department(s) to address. They will be in contact with you shortly.
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort
Thank you for your response. A guy who said is the Regional Manager for Steers contacted me yesterday and said he will call me today when he receaches Johannesburg and when he has communicated with the so called SUKU.
Thank you for your response. A guy who said is the Regional Manager for Steers contacted me yesterday and said he will call me today when he receaches Johannesburg and when he has communicated with the so called SUKU.