Spent more than R120 000 and no free nights at all

the last free night I have received was for my birthday, since then I spent over R120 000,00 at the casino, not won any of it back. one weekend alone I lost more than R 75 000 at the casino. free spins was like a drought. the machines just took. never paid. and what's make it worse is that they have taken so much of my money and not even given my any customer benefits, no free nights or even complimentary supper. I had inquired about black card status beginning of the year and was told that I am doing well and will get there soon. nine months down the line still no black card, no recognition, nothing, just a very very low bank balance.<br> while I guess that is what they do to loyal customers. if they check they will see that I go there less often than before. other places are better. thanks emperors, I have learnt my lesson...the hard way