Something Wrong With MAchines

I think that Emperors Palace needs to check their machines as i spent R 25 000 one 15 September 2017 and again on the 18 September 2017 and the most i won on a max bet was R 4 000.00. This also happened in August, R 50 000 in one day and NOTHING.How can this be possible on the machines that i played. well i have noticed this trend ever since i sent a complaint about one of their host and have not been winning, just depositing. Never knew they could hold a grudge. Well i am still awaiting for Jason Moodley to get back to me regarding an sms that i received which he says i never and it seems that a organistion like that dont keep proof. Well he basically called me **** since i dont have the sms, why would i keep the sms after two months. But anyway i tried to give them another chance but it is very clear that SUN International is much better, with rewards and payouts.