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Anouske T

1 reviews | Active since Jan 2016

10 Jan 2016, 09:50

ROTTEN MEAT

We went to your stunning establishment to have some fun, just had an operation and needed to get out... we have never been disappointed but since last night at Tribes Restaurant I have been vomiting all night since I was served rotten\beef"meat.. after I realised that it was off I called the manager .. who refused to smell the rotten meat... just took it away as if I imagined things.. my whole table could smell my dish... and didn't even want to touch their own meat.... and I should have known not even to order there because even our drinks where wrong and the one glass even broke when my friend picked her glass up? It cut her husbands wrist. No help was given by on looking waiters.. I WILL NEVER EAT THERE AGAIN.. I have just had an op.. and all this vomiting has caused so much pain.. and they had such a terrible attitude about it..... """

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Replies (1)
Emperors Palace
Emperors Palace's reply11 Jan 2016, 08:42
Official
Hello anouske,

Firstly, may we take the opportunity to sincerely apologise for the inconvenience caused, and to thank you for bringing the matter to our attention.

We further wish to confirm that a member of our Tribes Management Team will contact you shortly.

Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort

Best regards,