REFUND

on the 17th November 2015 I made a booking at this establishment. I was over charged for accommodation and 1 of the consultant Michael Baloi assured me that a refund will be paid back to my card its been over 30 days and to date I have not received the money owed to me, when I call I'm referred to a different person all the time who promises to assist but never live up to the promise, the manager Mike Masilela requested that I send him an email and he will look into the matter, he never came back to and now when I call I'm told he is on leave, THIS IS TOTALLY REDICULOUS, NOBODY WANTS TO ACCOUNT FOR ANYTHING!!!! I would recommend this hotel to anyone and certainly would stay there again myself.<br> <br> I REALLY HOPE I GET MY MONEY SOON....