1 reviews | Active since Nov 2016

14 Mar 2017, 14:43

Natasha ***

<p>Hi natasha i cant get threw to you so iv have decided to contact you on this so remember you gave me one night stay at peermont hotel well that was a disaster because of braza i spented R900 at braza just to get ill i have vomited till late Sunday evening they had sold me rotten food im really unhappy because of that i couldn't book in to my room i went home because i was so ill please phone me natasha im really unhappy </p> <p> </p> <p> ********** 092 </p> <p> </p> <p>Regards </p> <p>Charles</p>

0
Replies (4)
Emperors Palace
Emperors Palace's reply16 Mar 2017, 07:01
Official

We hereby acknowledge receipt of your complaint/concerns and thank you sincerely for bringing the matter to our attention.

Please be advised that we have forwarded your complaint/concerns to the relevant department(s) to address. They will be in contact with you shortly.

Best regards

The Management Team

Emperors Palace Hotels Casino Convention Resort

Emperors Palace
Emperors Palace's reply22 Mar 2017, 10:12
Official

This is to confirm that a member of our Management Team has been in contact with you and that the matter is now resolved.

Thank you for your patience in this regard.

Yours sincerely

The Management Team

Emperors Palace Hotels Casino Convention Resort

's update23 Mar 2017, 01:15
Reviewer Update

Why do you lie to the public ive been trying to to get hold of you guys because natasha said se phone back but se didn't so i keep on trying to get hold of her but i cant so please do not lie to the public

Emperors Palace
Emperors Palace's reply27 Mar 2017, 10:21
Official

This is to confirm that a member of our Management Team has been in contact with you and that the matter is now resolved.

Thank you for your patience in this regard.

Yours sincerely

The Management Team

Emperors Palace Hotels Casino Convention Resort