Lack of service

Today my wife and I paid a visit to Emperorspalace only to find that when she inserted her card into a machine she was told her card had expired. That was not a problem as we had not been there for a while.<br> But on looking for staff on the floor to resolve the issue not one was to be found. We walked all round the slots floor and eventually got to the information only to find that the \lady"at that desk was so busy chewing her cud the slur of words issuing from her mouth could not be understood. <br> We walked out"