1 reviews | Active since May 2012
Garden Of Lights Injury, No Response
To whom this may concern.
Our lovely evening was cut short by the neglect setup of the electric cables in the walk way of the kids rides area resulting in me having a bad fall.
My phone screen is cracked and I have a very painful knee injury .
Despite numerous emails and messaging your Garden of lights Facebook page I still have not received and feedback or any contact has been made.
I have emailed pictures of the setup.
This is unacceptable.
Trust you hear from you soon
Yolanda **********
We hereby acknowledge receipt of your complaint/concerns and thank you sincerely for bringing the matter to our attention.
May we take the opportunity to firstly apologize for the inconvenience caused and to advise that we have forwarded your complaint/concerns to the relevant department(s) to address. They will be in contact with you shortly.
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort
We hereby acknowledge receipt of your complaint/concerns and thank you sincerely for bringing the matter to our attention.
May we take the opportunity to firstly apologize for the inconvenience caused and to advise that we have forwarded your complaint/concerns to the relevant department(s) to address. They will be in contact with you shortly.
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort