TN
Tina N
1 reviews | Active since Sept 2013
17 May 2015, 01:00
Complaint handled brilliantly. Well done.
<br> I would like to take this time to retract an \ angry email"written to Emperors Palace on 13 May 2015"
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Emperors Palace's replyOfficial
18 May 2015, 09:06Hello complaintime,
We hereby acknowledge receipt of your comments, and accept same with gratitude!
Emperors Palace is indeed the 'The Palace of Dreams'. Here our management and staff strive daily to ensure we live up to our promise of offering non-stop entertainment so that our Patrons enjoy unforgettable experiences here and to grow fond memories of our establishment.
It is for patrons such as yourself, why we chose the hospitality industry. We are sure to pass on your comments to the relevant department.
Looking forward to having you back at Emperors Palace!
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort
We hereby acknowledge receipt of your comments, and accept same with gratitude!
Emperors Palace is indeed the 'The Palace of Dreams'. Here our management and staff strive daily to ensure we live up to our promise of offering non-stop entertainment so that our Patrons enjoy unforgettable experiences here and to grow fond memories of our establishment.
It is for patrons such as yourself, why we chose the hospitality industry. We are sure to pass on your comments to the relevant department.
Looking forward to having you back at Emperors Palace!
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort
Emperors Palace's reply18 May 2015, 09:06
Official
Hello complaintime,
We hereby acknowledge receipt of your comments, and accept same with gratitude!
Emperors Palace is indeed the 'The Palace of Dreams'. Here our management and staff strive daily to ensure we live up to our promise of offering non-stop entertainment so that our Patrons enjoy unforgettable experiences here and to grow fond memories of our establishment.
It is for patrons such as yourself, why we chose the hospitality industry. We are sure to pass on your comments to the relevant department.
Looking forward to having you back at Emperors Palace!
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort
We hereby acknowledge receipt of your comments, and accept same with gratitude!
Emperors Palace is indeed the 'The Palace of Dreams'. Here our management and staff strive daily to ensure we live up to our promise of offering non-stop entertainment so that our Patrons enjoy unforgettable experiences here and to grow fond memories of our establishment.
It is for patrons such as yourself, why we chose the hospitality industry. We are sure to pass on your comments to the relevant department.
Looking forward to having you back at Emperors Palace!
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort