1 reviews | Active since Nov 2016

14 Mar 2017, 14:25

Braza food made me sick

<p>So on the 11 of march i went there with my family on my birthday everthing was quite good ive decided to choose the rib eye steak 400 g it arrived all was fine but later that evening i vomited numerous of times ive spented R900 there for what just to get ill and rotten food im really unhappy the service was good but the food looked great but it was rotten im so disappointed in that place it was my 1 st time ive eaten there and will probably be the last time </p> <p> </p> <p>Phone me on ********** 092 </p>

0
Replies (3)
Emperors Palace
Emperors Palace's reply16 Mar 2017, 06:54
Official

We hereby acknowledge receipt of your complaint/concerns and thank you sincerely for bringing the matter to our attention.

Please be advised that we have forwarded your complaint/concerns to the relevant department(s) to address. They will be in contact with you shortly.

Best regards

The Management Team

Emperors Palace Hotels Casino Convention Resort

Emperors Palace
Emperors Palace's reply22 Mar 2017, 10:08
Official

This is to confirm that a member of our Management Team has been in contact with you and that the matter is now resolved.

Thank you for your patience in this regard.

Yours sincerely

The Management Team

Emperors Palace Hotels Casino Convention Resort

's update27 Mar 2017, 08:56
Reviewer Update

Hi all

I would like to take this opportunity to say how thank full i am with braza the handled me like a king

They invited me back to make it up to me and they did a verry good job im so happy i felt like a king there thanks verry much

Brazza your food is really out of this world