Always got something nice for my birthday
<p>So normally for my birthday i get R300 gameplay and R300 dining voucher </p> <p> </p> <p>Now i only get R300 dining im really thinking that i should mkve away from emperors palace start thinking about other places where i can gamble i really unhappy last year it happened aswell so then they phoned me and apologize i was happy after that because i thought they just forgot about it but i see the do not take great care to the people who are every weekend there im really disappointed maby i must go to a different casino maby the will appreciate it more</p>
We hereby acknowledge receipt of your complaint/concerns and thank you sincerely for bringing the matter to our attention.
May we take the opportunity to firstly apologize and to advise that we have forwarded your complaint/concerns to the relevant department(s) to address. They will be in contact with you shortly.
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort
We hereby acknowledge receipt of your complaint/concerns and thank you sincerely for bringing the matter to our attention.
May we take the opportunity to firstly apologize and to advise that we have forwarded your complaint/concerns to the relevant department(s) to address. They will be in contact with you shortly.
Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort
This is to confirm that a member of our Management Team has been in contact with you and that the matter is now resolved.
Thank you for your patience in this regard.
Yours sincerely
The Management Team
Emperors Palace Hotels Casino Convention Resort
This is to confirm that a member of our Management Team has been in contact with you and that the matter is now resolved.
Thank you for your patience in this regard.
Yours sincerely
The Management Team
Emperors Palace Hotels Casino Convention Resort