CM
Charlie M

1 reviews | Active since Jan 2016

07 Mar 2016, 16:11

Always got something for my birthday

So ive been with emperors 3 years well this year its 3 years and every year til now i got money to gan and eat and money to play for my birthday but this year i didn't receive and i dont understand because i go there every Friday and Saturday im really unhappy i think no that sun international has taken over everything is going down if you guys wanne phone me phone me on *** because my number has changed so it isnt the right number you have ove even went and checked my balance the past weekend i wil supply you with my winner circle number

0
Replies (1)
Emperors Palace
Emperors Palace's reply07 Mar 2016, 16:20
Official
Hello Charles1551,

Firstly, may we take the opportunity to sincerely apologise for the inconvenience caused, and to thank you for bringing the matter to our attention.

We further wish to confirm that a member of our Hotels Guest Relations Management Team will contact you shortly.

Best regards
The Management Team
Emperors Palace Hotels Casino Convention Resort