Humiliation, disrespect, Poor customer service, the inconvenience caused.

I sent a complaint against a wrong Company instead of forwarding this to you, I have experience the worst experience with your Company as well as your staff.

I did forward my concern to your so called customer care regarding my issue,a week back with no success.

I need your urgent intervention regarding a poor customer service, humiliation, disrespect, frustration encountered at your Emirates Desk @OR Tambo international Airport. On the 20 Dec 2020 when I was told that they were closed, I couldn't board let alone the fact that two people that were standing with me were allowed to board. I was treated unfairly, I expirenced the worst customer care service horrible treatment received from the supervisor who was in charge on that particular day. She's very rude!

Flight ✈️ information: JNB to DXB EK764 Connection DXB to JED EK2803. Booking *** Ticket no:*** This is basically my 3rd attempt to get the customer care service, still haven't received any response besides the confirmation of an email.

All the parties involved should be brought into book.