Refund ****!!!!

From dealing to their security guards that are rude and obnoxious, to their stuff that's lazy to do their job. I want my refund BACK!!! Spoke to Moses Madladla the most *********** individual that was quick to tell me the refund would be paid within 30 days do I needed to relax my horns to 30days wayyy later still no refund in my account.i don't understand why they make people pay an amount that the business has to refund a portion back if this is the poor service we get!!!! I'm utterly disappointed 🤞🏽🤞🏽🤞🏽🤞🏽 I WANT MY REFUND BACK!!!!!!!