1 reviews | Active since Dec 2016

12 Dec 2016, 07:20

Zero customer service

<p>I travelled from Warsaw to Johannesburg on 11 December 2016. Due to Emirates booking connecting flights way too close together, my bag was misplaced.</p> <p> </p> <p>It was tracked down and put on another flight to Johannesburg which lands once I have already left the city.</p> <p> </p> <p>You would think that this massive mistake on Emirates part would constitute instant customer service for a dissatisfied client, but no, not even a simple apology. </p> <p> </p> <p>The Emirates rep was incredibly rude basically implying it's not their problem.</p> <p> </p> <p>This is not the service you expect when you pay thousands of Rands for a ticket. I am so disgusted I will recommend to everyone NOT to fly Emirates.</p>

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