****** ITEMS IN MY BAG

MY NAME IS ALIDU SULLEY....I BOUGHT AN EMIRATE TICKET TO TRAVEL FROM JOHANNESBURG TO ACCRA ON 16TH APRIL TO ARRIVE ON 17TH APRIL BECAUSE I HAVE I HAD A VERY IMPORTANT APPOINTMENT IN ACCRA UNFORTUNATELY I MISSED THE FLIGHT WHICH WAS DUE @ 7PM ......THE EMIRATES CONSULTANT AT THE COUNTER TOLD ME THAT SHE CANT ASSIST ME WITH THE TICKET BECAUSE I BOUGHT IT FROM AN AGENT .......SO I HAD TO BUY ANOTHER TICKET FOR THE SECOND FLIGHT WHICH WAS DUE @ 10pm SAME DAY. I GOT TO DUBAI ONLY TO REALISE THAT MY DEPATURE FROM DUBAI TO ACCRA WAS DATED 18 APRIL 2019....I IMMIDIATELY RUSHED TO THE EMIRATES COUNTER IN DUBAI AND THY ALSO SAID I HAVE TO WAIT FOR ANOTHER DAY IN THE AIRPORT TO CONNECT WITH MY FLIGHT TO ACCRA MEANING I WILL MISS MY APPOINTMENT EVEN AFTER BUYING ANOTHER TICKET TO ENABLE ME MEET UP WITH THE APPOINTMENT TIME.........I SLEPT AT THE AIRPORT AND DEPARTED IN THE MORNING OF 18 APRIL 2019 TO ACCRA......WHEN I GOT HOME I REALISED THAT THEY BROKE THE LOCK OF MY BAG AND OPENED IT WITHOUT MY KNOWLEGE....I LOST 200USD IN CASH ...A GALAXY S9PLUS .....PAIR OF SHOES AND A WATCH. I CALLED EMIRATES IMMIDIATELLY AND WAS TOLD TO FILL OUT A COMPLAIN FORM ON THIER WEBSITE HICH I DID ON 18TH APRIL 2019......NO ONE RESPONDED TILL TODAY 23RD APRIL2019.....I CALLED EMIRATES AGAIN AND I WAS TOLD THAT IT WILL TAKE 3 WEEKS FOR SOMEONE TO ACTUALLY CALL CONTACT ME REGARDING THE ISSUE.......MY QUETION IS .......WHY DID THEY BREAK OPNE MY BAG WITHOUT MY CONCERN ....I NEED URGNET RESOLUTION TO THIS....OTHERWISE I WILL GO FURTHER. THANKS