Sky rewards is a farce

Recently I tried to use my sky rewards before they expired, with no luck! I tried to do a flight upgrade- but there were none. Tried to book a flight and was told there were no tickets. Even went onto the high street, alas most products were out of stock. The product that were available needed an additional payment fee for delivery and tax. As a last resort I tried to use my rewards to book a sports event, and none of them seemed available.

After not being able to use my rewards and wanting to keep them to use later, I was informed that the cost to keep the miles is $20 per 1000rewards. Inevitable this would actually cost more than the actual value miles that I had. As a gold sky reward members I feel that the least Emirates could have done, since none of the other options were available to me, is to let me keep the rewards to use in the future without having to pay an exorbitant fee. I see no loyalty given to us loyal members who prefer Emirates as our chosen airline.