******* WHILE USING AN EMIRATES CHAUFFEUR SERVICE

7TH JAN 2016: OUR FAMILY LANDED FROM DUBAI AND WERE MET BY THE DRIVER FROM EMIRATES(COURTESY CHAUFFEUR SERVICE). ON THE HIGHWAY THE DRIVER INFORMED US THAT AN UNMARKED CAR WANTED TO PULL US OVER AND WE INSISTED THAT HE NOT STOP-HE STILL STOPPED AND WE WERE ******(MONEY JEWELLERY HANDBAG AND CELLPHONES). WHATS SHOCKING FOR ME WITH THIS TRAUMATIC INCIDENT IS THAT WE HAVE NOT RECEIVED A PHONE CALL OR EVEN AN EMAIL FROM EMIRATES TO FIND OUT IF WE ARE OK? SEVERAL EMAILS AND COMPLAINTS HAVE BEEN SENT TO THEM AND SURELY THEIR CUSTOMER SERVICE SHOULD HAVE SOME DECENCY TO CHECK ON US OR TO APOLOGISE FOR THE INCIDENT. I HAVE HAD CORRESPONDENCE FORM BIDVEST CAR RENTAL(SUPPLIER TO EMIRATES) INSTEAD OF EMIRATES WHO GAVE ME THE SERVICE AND WITH WHOM WE TRAVELLED WITH! SURELY CUSTOMER SERVICE IS A PRIORITY WITH ANY COMPANY? SHOCKING AND DISAPPOINTED! THEY HAVE TAKEN NO RESPONSIBILITY FOR WHAT HAPPENED.