Horrible experience

<p>I booked a flight from JHB, SA on 29/12/16 with Emirates. (Flight schedule attached.) Flight EK762 and flight Ek306 both were delayed. My first layover in Dubai was quite long, thus the delay did not have an effect on my second flight. <br />My layover in Beijing, which was my second flight, was originally 2h 40m. Because the flight from Dubai was delayed by 1h 30m, I almost missed my flight on Asiana to Korea. On my arrival in Beijing, I was met by an unknown man who instructed me to follow him. With 2 heavy bags and a handbag, I had to run after him towards the security, trying to avoid other passengers along the way. He was unconcerned with me keeping up throughout this journey. He took me to the security check. There he told me I have 10 minutes left to make my flight, and he abruptly left. Here I was, overwhelmed and stuck in a foreign country behind a que of people waiting my turn to get my hand luggage checked. The officers did not care that my flight would soon be taking off, and told me to wait my turn. I was frantic and panicking that I was not going to make my flight, because of the delay from Emirates.</p> <p>I would have expected that an airline with your "reputation" would have Customer Care put a plan in place to prevent any undue stress for your clients, and not expect your client to go through this horrible and extremely unpleasant event! I would have expected that you make it a priority to put your clients who have been affected with flight delays on alternative flights.</p> <p>Once I got to Busan, I waited, and waited for my luggage. I eventually went to ask for assistance, just to find out my luggage is still in Dubai.It is the middle of winter with temperatures below 5 degrees - and I do not have clothing!! Baggage tag details. The gentleman at the counter could not tell me when I can expect my bags to be delivered. Baggage tag details: EK828455 / EK828454, Busan - N82Y5F</p> <p>I will never fly Emirates again. I only chose Emirates because the flights on Qatar were sold out. I was told that Emirates was a good second option, thus booked with you. What a mistake!</p> <p>I work at a well-known prominent private school, and I teach University students at a South African University. If any of the school parents, teachers, or university students ask me about my flight with Emirates, I will tell them about this extremely horrible experience!</p>