Great comfort the best actually, just some areas need help

Based solely on comfort emirates gets a 5, they have much more comfortable economic seats, leg space and food. But some areas are lacking like the entertainment system and customer service. This was kind of my whole experience of Dubai Airport where the staff of Emirates and the airport staff aren't super friendly. Unlike Hong Kong and Cathay, the customer service is amazing even surprising but Emirates didn't meet the same standard on that one.