Emirates just don't care.

Booked my flights for a vacation. All was good, my biggest worry was to get from out arrival gate in Dubai to our connection flight. Our layover was just over an hour. But it's doable. I'm flying with 2 kids, luckily they can run. Suddenly I get an email from emirates saying that they changed my flight so I will have a 10 hour layover in Dubai. If I'm not happy I can always phone the airline and they will be able to put me on another flight. So that's what I did, they told me that I should phone my travel agency. So I did and couldn't get hold of them.

I thought that Emirates will be able to help me. So phoned Emirates again, 4 days of phoning and just getting disconnected every time. Sending emails even trying to talk to them on their Facebook page. No answer. Today after many tries I could finally talk to someone at Emirates, just to hear they can't do anything for me.

Emirates changed my layover from just over an hour to 10 hours and they are not planning on helping us in any way what so ever. I'll be a mom with 2 kids in an airport waiting for our connecting flight, we will sleep in the corridors where people will come and go, we will sleep on the floor where people walk, and my kids will be hungry and thirsty because we never planned a 10 hour vacation in Dubai. And Emirates will not help us!

Thank you Emirates for changing our vacation into a 10 hour nightmare.