Emirates disgusting service

Emirates ground staffs at Dubai International Airport transfer counter by Gate B18, are very ******, unhelpful and very racially bias depending on who/what you are... They do not treat their customers equally nor do they have the willingness and commitment to help their customers. They gave no attention to me when I needed their help and when I finally did get help by one of their senior member with a suite, this guy was so impatient and speaking to angryly with such bad tone and body language/expression..., its like they doing you a free favour with the way I was treated. They all look angry and all looks like they do not want to be there. Such a big brand like emirates, with their main service being serving customers, the customer service is shocking and disgusting!!! I have been a skywards member for 7 years and been flying twice a year in those 7 years. I would except a much better customer service especially to/on their loyal customer. I have missed one day of my work due to Emirates cancelling the scheduled flight last minute and they just have care whatsoever of what their loyal customer is going through nor was I compensated in any way. This has really triggered me to think twice next time before choosing emirates. Emirates really has lost one of their loyal customer...