1 reviews | Active since Jun 2025
Emirates Did Nothing After My Baggage Was ****** at Dubai Airport
I am extremely disappointed with how Emirates handled my ****** baggage. I traveled with Emirates, and when I landed in Dubai, my bag did not arrive. I had a Samsung tracker in the bag, and I could see it was in Dubai for a short time, so I reported it immediately at the baggage claim desk.
I was told to wait 24–48 hours, but weeks passed with no updates except repeated statements that they were "investigating." After nearly two months, Emirates finally informed me they would not take any responsibility.
What makes this worse is that I was left stranded in Dubai for a whole month without my belongings. I only had three t-shirts, two pants, and a few socks and undergarments. I couldn’t afford to buy more clothes, as I kept hoping my bag would be returned.
Despite providing Emirates with the location of my bag, no real action was taken. Instead, I was asked whether I wanted to escalate the case to the police or seek compensation, which made it clear they weren’t really trying to help me.
I feel Emirates stalled the case for as long as possible to avoid taking responsibility. This has been a frustrating and disheartening experience.
I’m sharing my story here so other travelers can be aware: if your bag is ****** at Dubai Airport while flying with Emirates, you might be left completely unsupported, just like I was.
