Emirates Airlines Lack of Customer Support
<p>my husband was detained in dubai 3 weeks ago for no good reason in transit on his way home to South Africa. he was passing through and was in transit for 6 hours. my husband and i rescue animals from all over the world and in this instance we had a cat on board. the cat arrived in south africa but he did not.</p> <p> </p> <p>he has now been stuck in dubai for 3 weeks. i have contacted the so called CEO Mr Tim Clark 4 times to attempt to assist as my husband is a gold card holder and a loyal emirates voyager.</p> <p> </p> <p>this CEO has not bothered to respond nor did he bother to request that any representative from Emirates responds and my husband is literally stranded there going through a useless process which is just wasting everyones valuable time!</p> <p> </p> <p>i would like to know if other people have also had this sort of heartless and soulless response from the Airline - a CEO of any company should always demonstrate the best side of his business but this guy just does not care! what does it take to assist a customer with the thousands of people that he employs???</p> <p> </p> <p>it is absolutely disgusting and i think that there should be a full investigation into the modus operandi of this airline stet.</p> <p> </p>